Surfactant-templated thiol-functionalized mesoporous silica adsorbents have been prepared by cocondensation of mercaptopropyltrimethoxysilane and tetraethoxysilane in the presence of cetyltrimethylammonium bromide, which were then partially oxidized to get bifunctionalized materials containing both thiol and sulfonic acid moieties (MCM-41-SH/SO3H). The resulting organic−inorganic hybrid was applied to the uptake of chromium species according to a reduction−sorption mechanism involving reduction of Cr(VI) by thiol groups and immobilization of Cr(III) onto sulfonic acid moieties. These processes were strongly affected by pH, and the optimal conditions for effective chromium sequestration resulted from a compromise between pH values low enough to ensure quantitative reduction of Cr(VI) and not too low to enable Cr(III) binding to sulfonate groups, which was best achieved at pH 2−3. The effect of the solid-to-solution ratio and the relative amounts of -SH and -SO3H groups was also discussed. Even if Cr(VI) reduction by thiol groups resulted in the formation of sulfonic acid moieties, their content was not high enough to ensure quantitative Cr(III) immobilization, which was only attained with materials containing already some sulfonic acid groups prior to contacting Cr(VI) solutions. Redox speciation of sulfur and chromium species was analyzed by X-ray photoelectron spectroscopy (XPS) and used to support the proposed mechanism.