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Article Dans Une Revue Journal of Organizational Effectiveness: People and Performance Année : 2018

Electronic communication in the workplace: boon or bane?

Résumé

Purpose-The purpose of this paper is to review technostress related challenges arising out of workplace communication, for employees and organizations, and to provide suggestions for taking these challenges on. Design/methodology/approach-The paper presents an overview of current research and practice in the area of technostress related challenges workplace communication. Findings-Employees face technostress challenges relating to workplace communication in the form of technology overload, interruptions and work-home interferences. Organizations have to strike a balance between giving employees the technology they want and protecting them from these Practical implications-The paper gives practitioners an accessible overview of current research and practice in the area of technostress from workplace communication such as email. A number of practical interventions are reviewed and commented on, which could help employees tackle such challenges. Originality/value-Although this paper reviews state-of-the-art research, it is written in an accessible and practitioner-oriented style, which should be found valuable by readers with limited time but urgency to deal with technostress challenges arising out of workplace communication.
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Dates et versions

hal-01725240 , version 1 (26-09-2018)

Identifiants

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Jean-François Stich, Monideepa Tarafdar, Cary Cooper. Electronic communication in the workplace: boon or bane?. Journal of Organizational Effectiveness: People and Performance, 2018, 5 (1), pp.98 - 106. ⟨10.1108/JOEPP-05-2017-0046⟩. ⟨hal-01725240⟩
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