La gestion des réclamations clients

Document type :
Master thesis
File URL :
http://docnum.univ-lorraine.fr/prive/ESM_M_2011_RABAH_DENIA.pdf
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https://hal.univ-lorraine.fr/hal-01976072
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Submitted on : Wednesday, January 9, 2019 - 5:39:18 PM
Last modification on : Thursday, January 10, 2019 - 1:01:53 AM

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Denia Rabah. La gestion des réclamations clients. Gestion et management. 2012. ⟨hal-01976072⟩

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