Digital Collaborations for the Common Good: Key Learnings from Four Community Projects
Résumé
In this research we are concerned with how to make people collaborate for the common good in digital platforms, how to raise empathy, how to create, motivate or manage initiatives for common good, how to encourage responsibility to engage people with prob-lems. To investigate this, we analyzed four digital collaborative pro-jects found in the literature to understand how the collaboration is mediated and to examine their opportunities and challenges. The four online communities investigated are collaborations as and for common good: the first is a time-bank (Case 1: C1), a platform where the unit of exchange is not money, but time. The second is about Wikipedia (C2), where users are building an open encyclopedia by indexing information and making it available to internet users. The third has to do with users’ participation in open-source software (C3), designing together and making it openly available. And the fourth is about some crowdsourced science platforms that involve people in species digitalization of irreplaceable data (C4), given the unprecedented biodiversity loss. The analyses of the cases were done through the lenses of a theoretical framework for collabora-tion in immersive environments which helps us to better under-stand the different factors affecting the collaboration. Revealing how those factors play a role in each case allows us to understand how to encourage and facilitate digital collaborations.
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