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Remote Usability Testing

Abstract : Usability evaluation is an essential step in the user-centred design cycle. To do so different approaches and methods are available: model-based evaluations, inspection-based evaluations and usability and user experience testing. This latter method is probably the most documented one. There are countless articles and books on it. With the Internet, remote usability testing has gained popularity and especially for testing Web sites. In remote user tests, researchers and participants are in different locations and participants use their own hardware and software. This is made possible by different technologies. This approach which complements traditional user tests conducted in user labs has been the subject of many comparisons with the traditional approach. The aim of this chapter is to present a state-of-the-art on remote usability testing. This chapter will thus present the differences between the two approaches in terms of methodology and tools and present the advantages and drawbacks of each.
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Contributor : J. M. Christian Bastien Connect in order to contact the contributor
Submitted on : Wednesday, May 5, 2021 - 10:22:59 PM
Last modification on : Thursday, May 27, 2021 - 12:22:01 PM


  • HAL Id : hal-03218512, version 1



J. M. Christian Bastien, Kevin Falzone. Remote Usability Testing. Marcelo Soares; Francisco Rebelo. Handbook of Usability and User-Experience, CRC Press Taylor & Francis Group, In press. ⟨hal-03218512⟩



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