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N’oubliez pas de brancher les connecteurs : automatismes et traitement de l’information

Abstract : The study of mental workload is usually limited to cognitive-intensive tasks such as those found in aeronautics, complex systems management, or driving. We present an example of a work analysis on a manufacturing line in PSA Group, a manufacturer in the car industry, in which we investigated the relationship between automatic and non-automatic operations in a cyclical and redundant activity. To do so, we first identified the characteristics of the error prone task, which consisted in plugging radio connectors in boxes. The analysis led to recommendations for taking into account the factors determining mental workload. Our intervention allowed product designers to review the position of the connectors and boxes in the rear flap in order to reduce cognitive workload and risks of error.
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https://hal.univ-lorraine.fr/hal-03220158
Contributor : J. M. Christian Bastien Connect in order to contact the contributor
Submitted on : Friday, May 7, 2021 - 9:02:30 AM
Last modification on : Saturday, May 8, 2021 - 3:09:37 AM
Long-term archiving on: : Sunday, August 8, 2021 - 6:14:28 PM

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  • HAL Id : hal-03220158, version 1

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Lisa Jeanson, Alexandre Morais, Javier Barcenilla, J. M. Christian Bastien. N’oubliez pas de brancher les connecteurs : automatismes et traitement de l’information. 52ème Congrès de la SELF - Présent et Futur de l’Ergonomie, Sep 2017, Toulouse, France. ⟨hal-03220158⟩

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