Exploring Supply chain risks management influence on firms performance under the mediation of customer service and the modération of information system : the case of Cameroon agro industrial sector
Analyse de l’impact des risques de la supply chain sur la performance des entreprises sous la médiation du service client et la modération du système d’information : le cas du secteur agroindustriel camerounais
Abstract
This research aim to determine the influence of downstream supply chain risk management on performance of food industries firms in developing country. Research use a combination of qualitative data obtained through semi-direct interviews with supply chain managers, and quantitative data obtained through the survey of agro industrial companies' sample. This is done through the lexical analysis and by the Structural Equation Modeling using the Partial Least Square method (PLS). Results show that strategic risks management positively influences management des risques et relation client. La taille de l'échantillon constitue la principale limite de la recherche.
Domains
Humanities and Social Sciences| Origin | Files produced by the author(s) |
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