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Instrumentation de gestion, cognition et apprentissage en PME

Abstract : This research emerges from a problem observed in practice: the unfavourable echo of management tools prescriptions in SME's context. First the review of literature reveals the management tools as a strategic stakes, which however aims SME specificities. At the same time, it leads to SME transformation logic, which prevents the business manager and his organization to evolve. The first exploration of the research question, by observation and survey, show that SME's management tools is strongly correlated with the leadership's cognition. Also, it cannot be apprehended independently of the organisational action. In this way, it puts the stakes of sharing common vision of management tools' project and organizational mechanisms of learning. The thesis focuses on the problem of management tools adoption in SME by mobilizing the cognitive theories and the actors' action theories. More particularly, the research is based on interactionnist, processual and dynamics approach of management tools. It is also focused on two dimensions: a managerial dimension which treats the leadership/management tools interface, and an organizational dimension which treats the organization/management tool interface. Moreover, a case study makes allows illustration of the theories put forward to propose a model of the management tools adoption in SME. This model suggests to SMEs' business managers, as to management tools prescribers, the consideration of the intensity of certain interactions (between SME, its leader, the management tools and the prescriber) for the adoption. In that way, this research proposes orientations for the management of SME management tools project.
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Submitted on : Thursday, March 29, 2018 - 1:55:14 PM
Last modification on : Monday, March 29, 2021 - 11:30:03 AM


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  • HAL Id : tel-01752713, version 1


Marie Gallais. Instrumentation de gestion, cognition et apprentissage en PME. Gestion et management. Université Nancy 2, 2009. Français. ⟨NNT : 2009NAN22003⟩. ⟨tel-01752713⟩



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