Contribution à la connaissance du phénomène coaching en entreprise : étude exploratoire des représentations au travers des discours des praticiens

Abstract : The present research, qualitative in nature, employs a general empirico-inductive approach to lay the groundwork for studying the phenomenon of coaching specifically in the business setting, all in terms of its role in supporting managers as they pursue their professional objectives. Two principal threads guide this approach. A phenomenological approach is first applied to the world of the practitioner, primarily in identifying practices and examining discourses. The resultant amount of varied information directly highlights the modes of structuring the current activity within the coaching profession in France (not ignoring the influences from the English-speaking world). Making use of a mediological perspective, the focus is subsequently directed towards the coaching literature itself, in the form of a morphological and bibliometrical analysis of 44 works authored within the French-speaking world, dating from 1992 to 2003. This method frames the pedagogical and operational dimensions of the literature promoting the practice of coaching as well as captures the seven overarching referent knowledge groups on which coaching draws: Business life, sport, human resources, communications, personal development, and in addition philosophy, spirituality, history, and literature. Taken together, these fields promote the deployment of a multidisciplinary arsenal of social-science theories, within the framework of an anthropological consideration of the field of human resource management. This theoretical arsenal translates into a configurational approach to the subject of coaching. Coaching thus appears to be a complex qualitative management tool, necessitating a double dialogical analysis: On the one hand entailing a dialogue between the individual and the collective, and on the other entailing a dialogue between action and reflection. The observed tensions between these dualities place the coaching process in an existential light, one promoting action, directly through the relational dynamic between the individual and the organisation on one side, and the creation of meaning in the professional sphere on the other side. Relationship and meaning combine to form a process mechanism that serves entrepreneurial action, ultimately questioning the visible hand of the manager.
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Sybil Persson. Contribution à la connaissance du phénomène coaching en entreprise : étude exploratoire des représentations au travers des discours des praticiens. Gestion et management. Université Nancy 2, 2005. Français. ⟨NNT : 2005NAN22001⟩. ⟨tel-01775380⟩

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