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L'avènement de l'ordinateur et le monde du secrétariat : la formation et l'emploi des secrétaires, hier et aujourd'hui

Abstract : The introduction of computers has had a many-sided impact on the job of secretaries. In this thesis, we have attempted to examine the different levels of this impact, by analyzing it as regards the organization of work as well as studying how the educational system has accounted for it. We have tried, too, to apprehend it through the evolution of enterprise recruiting policies and the emergence, on the labor market, of new forms of competition between qualifications, and, finally, through the research of the main features of the professional careers of secretaries. The spreading of computers is part of a series of historical changes in the practice of writing. To fully understand the impact of computers, it has seemed necessary to mention the essential moments of that history, in insisting particularly on the reign of the typewriter and the feminization of employments that resulted from it. But we have never separated the influence of the use of computers from its social consequences: if organization of office work is not reducible to a technical determinism, however, it strongly depends on its constraints. On the other hand, that organization also owes to the characteristics of the persons that are likely to implement it - and will have to; the question is: how can we separate the changes in the organization of work office from the process of its workforce feminization? The feminization and the expansion of the job have also required the creation of professional teaching facilities aiming at developing specific technical as well as linguistic and cultural abilities but also at creating or improving those famous qualities known as "feminine".
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Submitted on : Tuesday, April 24, 2018 - 4:01:02 PM
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Raymond Magro. L'avènement de l'ordinateur et le monde du secrétariat : la formation et l'emploi des secrétaires, hier et aujourd'hui. Economies et finances. Université Nancy 2, 1997. Français. ⟨NNT : 1997NAN21003⟩. ⟨tel-01776474⟩



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