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Améliorations des modèles et méthodes d’évaluation de l’acceptabilité des solutions innovantes. Applications dans le contexte du maintien à domicile des personnes âgées

Abstract : The ageing population constitutes a major societal challenge for public policies and health systems: delaying the age of entry into dependency and improving the well-being of the elderly people. Home care for the elderly is one of the main alternatives to address this reality. In recent years, many technological and organizational innovations have been developed to improve elderly home care. These solutions are not always perceived favourably by multiple stakeholders, which are not always in favour of integrating changes into their daily lives. In order to ensure the relevance of a solution for the home care for the elderly and to increase its acceptance, it is necessary to integrate an evaluation phase in the co-design process with future users and other stakeholders. Existing acceptability assessment models do not sufficiently consider the perceptions of multiple stakeholders or a benefit-risk vision. In this context, our research work aims to propose a generic model for assessing and improving acceptability and a method for adapting it to a type of product. The work carried out is divided into five contributions: (1) State of the art on the characteristics of acceptability assessment models, (2) Proposal of a generic model for assessing the acceptability of innovative solutions, (3) Exploration of the risks for elderly people staying at home and the impact of the introduction of an innovative solution on their reduction, (4) Adaptation of the model for assessing the acceptability of food products by elderly people, and (5) Adaptation of the model and experimentation for assessing the acceptability of a food product and associated services during the pandemic crisis period.
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https://hal.univ-lorraine.fr/tel-03229603
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Submitted on : Wednesday, May 19, 2021 - 9:48:53 AM
Last modification on : Thursday, May 20, 2021 - 3:37:52 AM
Long-term archiving on: : Friday, August 20, 2021 - 6:13:57 PM

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Linda Acosta Salgado. Améliorations des modèles et méthodes d’évaluation de l’acceptabilité des solutions innovantes. Applications dans le contexte du maintien à domicile des personnes âgées. Génie des procédés. Université de Lorraine, 2021. Français. ⟨NNT : 2021LORR0013⟩. ⟨tel-03229603⟩

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