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Multi-evaluation for inclusivity: combining inspection, test, survey and life-size evaluation to assess the use of a mobile system for all

Abstract : This communication deals with the validation of the usability of mobile (telephone, portable computer, PDA, pocket PC.) technologies intended to help travellers. This system is developed for all, so its usability must be adapted to the greatest possible number of people. With the objective to guaranty a high level of human performance, this paper presents evaluation processes which associate three techniques: inspection based on criteria, tests in a usability lab and a satisfaction surveys carried out in real situations. These processes also try to integrate the design-for-all prospects to the evaluation. After presenting on the main results, we conclude on the necessity to mix usability methods. In fact, this communication aims at developing forms of usability validations according to which the similarity in the performances between the different groups is an indirect indicator of the adaptation of the technical systems. Consequently, the groups with disadvantages give comparison indicators that are useful for the creation and the evaluation of the technical systems. These groups offer a real potential for the validation of uses.
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https://hal.univ-lorraine.fr/hal-01455230
Contributor : Perseus Ul <>
Submitted on : Friday, February 3, 2017 - 2:03:22 PM
Last modification on : Friday, September 25, 2020 - 8:04:42 PM

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  • HAL Id : hal-01455230, version 1

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Robin Vivian, Eric Brangier. Multi-evaluation for inclusivity: combining inspection, test, survey and life-size evaluation to assess the use of a mobile system for all. The 5th International Multi-Conference on Society, Cybernetics and Informatics: IMSCI 2011, Jul 2011, Orlando, United States. ⟨hal-01455230⟩

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