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Violence verbale et communication numérique écrite : la communication désincarnée en question

Abstract : The purpose of our publication is to report on a work aimed at describing the (potentially) violent increase in verbal tension through professional email. In other words, it is a question of describing and understanding the influence that digital writing can exert in terms of an interdiscursive relationship as a product, but also as a source of modification of the interpersonal relationship between members of the same department. university. More specifically, our corpus, made up of cc-type emails exchanged between a plurality of academics, is questioned from the angle of linguistic analysis of interactions: openings and closings; linguistic and discursive indicators of relation and softening or hardening methods of the relation (model of politeness of Brown and Levinson (1978, 1987) redesigned by Kerbrat-Orecchioni (1992; 2009)). We cross the linguistic analysis of verbal violence (Auger et alii, 2008; Fracchiolla et alii, 2013; Romain and Rey, 2015; Rey et alii, 2014) with analysis in speech acts (Austin 1962; Searle 1969; Romain and Lorenzi, 2013; Fracchiolla and Romain, 2015). Our hypotheses are that on the one hand electronic exchanges, which are based on an already conflicting interpersonal history, have the consequence of deteriorating interpersonal relationships by crystallizing the exchange from the slightest misunderstanding to reactivate a preexisting disagreement. On the other hand, institutional email in cc would be conducive to strengthening the convergence of interactants on an object of conflict.
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https://hal.univ-lorraine.fr/hal-01492089
Contributor : Beatrice Fracchiolla <>
Submitted on : Friday, March 17, 2017 - 10:07:53 PM
Last modification on : Monday, March 29, 2021 - 2:26:06 PM

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Christina Romain, Béatrice Fracchiolla. Violence verbale et communication numérique écrite : la communication désincarnée en question. Les cahiers de praxématique, Montpellier : Presses universitaires de la Méditerranée, 2006-, 2016, Emotions en contexte numérique, https://journals.openedition.org/praxematique/4263. ⟨hal-01492089⟩

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