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Master thesis

La relation soignant-soigné au Burkina Faso en 2008: Comment les professionnels et les patients la perçoivent-elles ?

Abstract : A high incidence of contagious diseases, chronic malnutrition, low attendance at health care centres, as weIl as the poor performance of the public health system, aIl of these account for consistently low public health indicators in Burkina Faso.In spite of a string of health policies and sorne improvements, the objectives laid down by national medical authorities and inspired by international institutions and sponsors have not been met.Today concerns are numerous, yet the patient-health professional relationship is not given priority. However, external observers have on sorne occasions pointed to dishonesty instances on the part ofhealth professionals, along with the poor quality of relations. This study aims to sample opinion among health professionals and patients, analyze it, and put their comments into perspective; we interviewed about 30 health professionals and as many patients: to what extent are they satisfied with their relation, what obstacles to a quality relation would they pinpoint, what improvements did they suggest ?Our investigation reveals an often frustrating type of relationship, which the people we questioned put down to a number of factors: money has definitely a pernicious influence, particularly since the government eut back on the reimbursement of health costs. Besides, Burkina Faso is a country where social constraints are manifold, therefore the quest for recognition is pervasive among the population.Furthermore, the relation is adversely affected by cultural and linguistic barriers, pooreducation standards, prejudices and a patent lack of understanding and communication.In our survey we wished to aIlow these men and women to voice their views candidly,preserving their spontaneousness, for an improved and fairer public health service.
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Master thesis
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Submitted on : Wednesday, March 14, 2018 - 3:12:45 PM
Last modification on : Friday, July 22, 2022 - 1:18:57 PM
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  • HAL Id : hal-01732665, version 1


Marie Lorraine Friderich. La relation soignant-soigné au Burkina Faso en 2008: Comment les professionnels et les patients la perçoivent-elles ?. Sciences du Vivant [q-bio]. 2009. ⟨hal-01732665⟩



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