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Master thesis

La revue des dysfonctionnements des collaborations : un outil pour améliorer les pratiques de soins ?

Abstract : Patient care can require collaboration between various carers. For care to be effective, the relationships between carers must be high quality. We intend to offer a way to improve care practice by improving carers relationships. A tool called Cooperation Malfunction Review has been tested in the Metz/Thionville Addiction Network. This tool consists in numerous ongoing meetings in this network, duringwhich its carers have spoken out about failed care due to poor relationships between carers. The methodology is based on the Morbidity and Mortality Review methodology. A satisfaction survey was conducted at the end of the year.The experience shows shortfalls in communication and in conflict management. Every structure has a different follow-up procedure. Carers have admitted that they have changed their attitude to the other network partners. The Cooperation Malfunction Review seems to be a tool for enhancing relationships between carers and improving care practice
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https://hal.univ-lorraine.fr/hal-01734226
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  • HAL Id : hal-01734226, version 1

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Gaëtan Grondin. La revue des dysfonctionnements des collaborations : un outil pour améliorer les pratiques de soins ?. Sciences du Vivant [q-bio]. 2011. ⟨hal-01734226⟩

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