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Communication Dans Un Congrès Année : 2022

Designing a group decision-making tool under Living Lab project mode: The case of ConsensUs

Maxence Arnould
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Résumé

This research work aims to explore the potential of the Living Lab approach in the design of consensusbuilding decision support tools. Based on a methodological framework implementing 5 iterative steps (Planning, Exploration, Co-design, Experimentation and Evaluation) as well as on the concept of boundary objects (BO), this study has deployed the ConsensUs web application. This tool is based on the AHP multi-criteria decision-making method and allows a group of decision-makers to carry out several rounds of negotiation in order to build a collective decision, leading to a consensus. Several prototypes of this tool were tested in working sessions using user-centred design and living lab approaches, and involving both academic experts and students as future users of the tool.
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Dates et versions

hal-04021379 , version 1 (03-07-2023)

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Citer

Maxence Arnould, Manon Enjolras, Mauricio Camargo. Designing a group decision-making tool under Living Lab project mode: The case of ConsensUs. 2022 IEEE 28th International Conference on Engineering, Technology and Innovation (ICE/ITMC) & 31st International Association For Management of Technology (IAMOT) Joint Conference, Jun 2022, Nancy, France. pp.1-10, ⟨10.1109/ICE/ITMC-IAMOT55089.2022.10033130⟩. ⟨hal-04021379⟩
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