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Élaboration d'une méthode d'évaluation des impacts potentiels en phase amont d'un projet de changement technico-organisationnel : application à la maintenance des moteurs d'hélicoptère

Abstract : This thesis developed in the field of industrial engineering deals with the elaboration of a potential impact evaluation method as a mean of decision making support in the early phases of technical & organisational change project design. This work was undertaken within a European technological research and development project entitled SMMART (System for Mobile Maintenance Accessible on Real Time). It integrates original engine manufactures (OEM) from road, marine and aeronautic industry. The study of the maintenance practice transformations and the related change management represents our research investigation field. Our case study was based on an engine manufacturer needs belonging to the Safran group, named Turbomeca. Its needs were related to the anticipation capabilities of the potential change generated by the European project. To answer to that industrial demand we have elaborated a collaborative potential change anticipation method structured in three phases: exploratory, impacts specification and convergence analysis. Our results demonstrate that the applied three evolutive phases method allows the analysis of the community of maintenance actors shared vision of potential impacts and the anticipation of potential change
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https://hal.univ-lorraine.fr/tel-01748782
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Olivier Zephir. Élaboration d'une méthode d'évaluation des impacts potentiels en phase amont d'un projet de changement technico-organisationnel : application à la maintenance des moteurs d'hélicoptère. Autre. Institut National Polytechnique de Lorraine, 2009. Français. ⟨NNT : 2009INPL009N⟩. ⟨tel-01748782⟩

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