Culture et professionnalisation des métiers féminin : analyse socio-anthropologique des formes de communication dans le secrétariat au Gabon

Abstract : The object of this thesis is based on a report : vulgarizing, even, the rejection of the trade of secretary in Gabon. To seize the origins of them, we adopted an understanding approach which led us to carry out a research in two phases: an pre-investigation (realized between 2000 and 2003) and a further survey (realized since 2004). The pre-investigation delivers three conclusions. 1/ the secretarial is a communication activity mobilizing of various competences: the writing which obliges with the control of the orthography, grammar and the data-processing tool (for working of the documents); the oral examination which requires the control of the act of language and ritual of interaction. 2/ One can count three generations of secretaries in Gabon : that of independences at 1984 (official creation date of the first school of training of the secretaries on a higher level), that of 1985 to 1994 and the last since 1995. 3/ There are communication distortions in the secretariat, distortions which generated the pejoration of this trade and of its workers. The last generation seems to be accused. Instead of working on the pejoration of the trade (which is only the consequence of the communication conflicts), we decided to deal with the problem with the root by focusing us on the origins of the communication difficulties of the present generation. Thus, to explore all the tracks which were presented at us, so have us restricted our study with the secretariat of public administration and retained three administrations : two school and university administrations and a local government. In this complementary phase, we combined the tools of sociology, the anthropology and the communication and information sciences, namely: maintenance, the investigation, the key advisor, participating observation, as well as the information retrieval. In the light of the investigations, it appears that the most manifest cause of the communication difficulties in this professional group is the defect of training of secretary's forming as a woman in Gabonese's society taken between the tradition and the modernity and where many resistances to change and a tendency to phallocentrism are observed
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Marie Zoé Mfoumou. Culture et professionnalisation des métiers féminin : analyse socio-anthropologique des formes de communication dans le secrétariat au Gabon. Gestion et management. Université Paul Verlaine - Metz, 2007. Français. ⟨NNT : 2007METZ022L⟩. ⟨tel-01748957⟩

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