L'analyse des compétences mises en oeuvre par des opérateurs illettrés en situation de travail :

Abstract : After studying the linguistic skills of a hundred people positioned in a situation of illiteracy, I focused on the analysis of the technical, cognitive, social and linguistic skills implemented by ten illiterate operators at work. I observed them in secondary and tertiary sectors firms, then I collected their accounts and analysed the written documents found at their work stations. These data made it possible for me to analyse the level of demand at their stations as well as the gaps with what they actually implement to meet it. A beneficial result these gaps reveal is the ability to go beyond the required task ; as for a negative one, they reveal the avoidance action related to the difficulties these operators meet to deal with the written language. Eventually I proposed some training ideas stemming from what these operators did to deal with the working situations they met.
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Gilbert Morlet. L'analyse des compétences mises en oeuvre par des opérateurs illettrés en situation de travail :. Education. Université Nancy 2, 2005. Français. ⟨NNT : 2005NAN21013⟩. ⟨tel-01776409⟩

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