Comportement non verbal et situation d'interaction : Quand la gestuelle des mains revendique un rôle cognitif de support des représentations pour la résolution de problème

Abstract : Understanding how individuals brought together in a work collective, interact to solve a problem has become a major issue. These methods of work organisations are more and more used in companies. Concurrent engineering is an example of this evolution. Our research supports the idea that nonverbal communication or hand gestures have the characteristics that enable it to assert an active and cognitive role in the representations that contribute to problem solving. This research proceeded in three progressive stages towards the complex situation of interaction in a work collective. Our results confirm the capacity of gestures to transmit the information which requests the image representations and its active role in the overall performance of the work collective. They open new prospects : there is an articulation between the conative and cognitive features of hand gestures and a contribution to the concept of intermediate objects in work ergonomics.
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Fabien Beltrame. Comportement non verbal et situation d'interaction : Quand la gestuelle des mains revendique un rôle cognitif de support des représentations pour la résolution de problème. Psychologie. Université Nancy 2, 2006. Français. ⟨NNT : 2006NAN21002⟩. ⟨tel-01776559⟩

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