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Development of the open innovation capabilities of suppliers

Abstract : This research focuses on the field of collaboration between customer and supplier to improve their capability to innovate together. By considering collaboration as a process. It means that its performance could be managed and so improved, under the condition that it could be measurable. To address this issue, we have established a method and created a tool to evaluate the collaboration capability between a customer and its supplier in the context of an innovation project. By using this tool, the partners can obtain a better representation of their collaboration practices and a potential improvement plan adapted to the characteristics of the developed project and the quality of the relationship. The major results of this research include: 1) a qualification of the collaboration process through 18 collective practices, which are evaluated using maturity grids; 2) the proposal of a global indicator called “Potential Collaboration/Co-innovation Index (PCCI)”, which allows to classify the collaboration according to 4 categories: organized, supportive, aligned and fusional; 3) To generate the associated improvement plan. Furthermore, testing our tool on several case studies has enabled us to prove its robustness.
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Submitted on : Wednesday, May 19, 2021 - 4:08:52 PM
Last modification on : Thursday, May 20, 2021 - 3:37:52 AM

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  • HAL Id : tel-03230230, version 1



Carlos Abraham Moya Sedan. Development of the open innovation capabilities of suppliers. Business administration. Université de Lorraine, 2021. English. ⟨NNT : 2021LORR0006⟩. ⟨tel-03230230⟩



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